Advanced Monitoring
Advanced Monitoring is a fully managed service delivering real-time visibility, proactive alerting, and AIOps-driven insights across your infrastructure, applications, and networks — backed by 100% uptime SLAs and 24/7 engineer support.
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A fully managed monitoring service that delivers real-time visibility, proactive alerting, and actionable insights across your infrastructure, applications, and networks — backed by Summit SLAs.
A Look Inside the Portal
Real dashboards from Summit’s Advanced Observability platform — exactly what your team would see.
What Happens Without Full Visibility
Incomplete monitoring doesn’t just slow your team — it actively creates risk.
Blind Spots
Disparate tools and fragmented environments miss critical alerts until something breaks.
Downtime Threats
Issues surface too late in reactive environments — by the time the alert fires, users are already affected.
Staffing Gaps
Limited internal resources delay incident response and mean issues linger longer than they should.
Compliance Pressure
SOC 2 and ISO 27001 requirements add real audit risk when your monitoring can’t demonstrate coverage.
Three Flexible Service Levels
Coverage that scales with your environment — from individual VMs to fully managed hosts.
Customer-Managed VMs
Per-instance licensing for your VMs — wherever they live. Includes metrics, alerts, custom dashboards, and monthly performance reports.
Websites & APIs
Synthetic checks, SSL certificate expiry tracking, and transaction monitoring for externally facing sites and APIs.
Summit-Managed Infrastructure
For servers and hypervisors under Summit management. Full-stack monitoring with proactive support from our engineers, included.
Optional Add-ons
Layer on additional capabilities as your needs evolve.
A Single Portal for Everything You Monitor
Summit’s Advanced Observability brings your infrastructure, apps, and websites into one unified view — with the intelligence to act before issues escalate.
Outcomes That Matter
Our only problem with Summit is holding everyone else to their standard.
Monitoring That Fits Your Stack
Summit’s Advanced Observability covers the environments and workloads you actually run.
Virtual Machines
Optimize visibility across VMware, Hyper-V, and cloud VMs. Track CPU, memory, disk I/O, and network performance in one view.
Databases & Transactions
Ensure reliability for SQL, MongoDB, and other data stores. Monitor query performance, replication health, and transaction throughput.
Enterprise Applications
Protect ERP, finance, and mission-critical apps with end-to-end visibility. Catch degradation before it reaches end users.
Disaster Recovery
Monitor replication, failover readiness, and HA strategies in real time. Know your recovery posture before a crisis, not during one.
Custom Workloads & APIs
Monitor bespoke applications with tailored probes and custom metrics. If it has a health signal, Summit can track it.
What Sets Summit Apart
Managed observability is only as good as the team behind it. Here’s what you get with Summit.
Hands-On Engineers
24/7 assistance from Summit’s own monitoring engineers — not an offshore help desk.
Global Data Centers
SOC 2 and ISO 27001 certified facilities across 6 continents — proximity, compliance, and resilience built in.
Fully Managed
Deployment, configuration, and ongoing monitoring — all handled by Summit. You get the visibility, not the workload.
Proactive Approach
AIOps-driven alerting and preventive practices stop issues before they escalate — not after the outage starts.
Simplicity & Integration
A single portal, streamlined onboarding, and native tie-ins with ServiceNow, PagerDuty, and more.
Customizable Solutions
Flexible tiers, optional add-ons, and custom integrations — built around your business, not a generic template.
Advanced Observability Datasheet
Total visibility, from a single pane of glass.
See exactly what Summit monitors, how we alert and respond, and what full-stack observability looks like when it’s managed for you.
Common Questions
What teams ask before getting started with Advanced Observability.
Summit’s Advanced Observability covers infrastructure (servers, VMs, hypervisors), applications (ERP, databases, custom workloads), and websites (uptime, SSL, transactions). The exact scope depends on your service tier and any add-ons. All of it flows into a single monitoring portal managed by Summit’s engineering team.
Most environments are live within hours using Summit’s automated onboarding and lightweight collector agents. Larger or more complex deployments — multi-site, hybrid, or custom-probe environments — typically take a few business days. We scope timing with you upfront.
Yes. Summit’s Advanced Observability integrates natively with ServiceNow, PagerDuty, and other ITSM and alerting platforms. API access is included, and custom alert routing and escalation workflows are available as an add-on.
Summit’s team handles first-response triage 24/7. Depending on your escalation preferences, your team can be looped in for specific alert types, or Summit can resolve independently and notify you in the morning. Alert routing is fully customizable to match how your team wants to work.
Ready for Total Visibility?
Tell us about your environment and we’ll put together a personalized demo.