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Database Management

Managed database services for your most demanding workloads

Optimize your database, free your team. Database complexity shouldn’t hold back your business. Summit’s managed database services deliver turnkey, scalable, and secure operations, and we handle performance, availability, patching, and compliance so that your team can focus on innovation.

Talk to sales
24/7
Monitoring coverage
15 min
Response time
3
Service tiers
4
Database platforms
The challenge

The risks of running databases without expert support

Running enterprise databases in-house leads to risk, inefficiency, and rising costs.

  • Downtime threatsMismanaged maintenance disrupts business continuity.

  • Performance bottlenecksInefficient queries slow applications.

  • Compliance gapsMissed patches or poor handling risk fines.

  • Scaling strugglesOverprovisioning drives overspending; underprovisioning delays growth.

  • Expertise shortageLimited skills slow resolution and projects.

  • Backup gapsUnverified backups risk permanent data loss.

  • Poor monitoringIssues go undetected until outages hit.

14%

14% of organizations had no approach to sensitive data in 2025, down from 35% in 2023. Source: Redgate 2025 State of the Database Landscape Report

45%

45% of organizations report a lack of data skills or data literacy as a barrier to data-driven transformation. Source: IDC InfoBrief

How it works

End-to-end database administration and support

Summit’s Database Management service delivers complete operational management of enterprise database environments.

Expert support

Direct access to seasoned DB admins for troubleshooting, performance issues, and architectural guidance.

Monitoring and availability

24×7 real-time monitoring to detect issues early and maintain uptime and performance.

Maintenance and patching

Regular updates, hotfixes, and patching to ensure security and stability.

Performance tuning

Continuous analysis and refinement of queries, indexing, and configurations to maintain speed and efficiency.

Backup and restore assurance

Verified backups and routine restore testing to protect against data loss.

Capacity planning and scalability

Forecasting and architectural support to ensure your databases scale with business needs.

Engagement options

Three managed database service tiers

Choose from Assessment, Consulting, and Management based on your needs. All engagements include a dedicated database administrator for onboarding and ongoing support.

Assessment

  • In-depth infrastructure review, performance diagnostics, security review, and capacity planning
  • AI-readiness, cloud readiness, and licensing evaluations
$700+ per instance

Management

  • Proactive DBA support with 24/7 monitoring, patching, backup and error recovery, capacity planning, and security hardening
  • Remote DBA, emergency support, and cloud database administration for platforms like Azure SQL and Amazon RDS
Coverage

Supported database platforms and deployment options

Proactive support for your critical data platforms, wherever they run.

Supported platforms
SQL
PostgreSQL
MySQL
Oracle
Deployment options
On-premises
Hybrid
Private cloud
Optional add-ons
Cloud DB support (Azure SQL, Amazon RDS)
Emergency incident response
AI readiness and licensing evaluations
Core use cases

Managed database services for business-critical workloads

Summit keeps the systems your business runs on fast, secure, and resilient.

  • Enterprise applicationsKeep ERP and financial systems reliable.

  • Transactional systemsEnsure high-speed, high-throughput performance.

  • Disaster recoverySafeguard data with verified backup and restore strategies.

Support and SLAs

Guaranteed database performance and availability

Defined commitments, skilled people, and reporting you can plan against.

24x7x365 coverage

Support by skilled database admins for escalations.

Defined SLAs

SLAs for availability, response times, and issue resolution.

Dedicated database experts

Access to dedicated experts for escalations and support.

Regular health reports

Reporting on performance, capacity, and security posture.

Competitive comparison

Comprehensive database management beyond traditional MSPs

How Summit compares to basic hosting providers and staffing firms.

Summit Basic hosting providers Staffing firms
Continuous optimization
Proactive tuning
Monitoring
24×7 operations with defined SLAs
Expert administration
Onboarding

Seamless implementation aligned to your database needs

Onboarding runs in three stages, with a dedicated database administrator from day one.

1

Discovery

Discovery session and assessment of current database performance and configurations.

2

Planning

Development of maintenance and optimization plans.

3

Implementation

Implementation of monitoring and proactive management workflows.

Value delivered

Outcomes of proactive database management

Summit reduces downtime, boosts performance, and ensures compliance across your database environment.

Less downtime

Proactive monitoring and fast recovery.

Faster performance

Optimized queries and configurations.

Stronger compliance

Proper patching and audit support.

Scalable growth

Capacity planning aligned to business demand.

Peace of mind

Verified backups protect against data loss.

Instead of pushing us toward the most expensive equipment, Summit’s team was tremendously helpful with arriving at a solution at the cost that we wanted.

Ars Technica
Good to know

Managed database services FAQs

Common questions about platforms, tiers, SLAs, and onboarding.

The Management tier delivers proactive DBA support with 24/7 monitoring, patching, backup and error recovery, capacity planning, and security hardening. Every engagement includes a dedicated database administrator for onboarding and ongoing support.

SQL, PostgreSQL, MySQL, and Oracle. Cloud database administration for platforms like Azure SQL and Amazon RDS is included in the Management tier and available as an add-on.

On-premises, in a hybrid environment, or in a private cloud. Summit supports the deployment model you already use rather than requiring a migration.

Assessment covers infrastructure review, performance diagnostics, security review, and capacity planning. Consulting covers upgrades, migrations, architecture, BI, and performance, including tuning, warehouse design, cloud strategy, and compliance planning. Management covers full DBA support with 24/7 monitoring, patching, backup and recovery, capacity planning, and security hardening.

Assessment engagements start at $700 per instance and include AI-readiness, cloud readiness, and licensing evaluations.

SLAs cover availability, response times, and issue resolution, backed by 24x7x365 support from skilled database admins, access to dedicated database experts for escalations, and regular health reports on performance, capacity, and security posture.

Onboarding runs in three stages: a discovery session and assessment of current database performance and configurations, development of maintenance and optimization plans, then implementation of monitoring and proactive management workflows.

Basic hosting providers and staffing firms typically cover monitoring and expert administration. Summit adds continuous optimization, proactive tuning, and 24×7 operations with defined SLAs.

Take the next step

Focus on strategy, not maintenance

Contact Summit today for the right Database Management solution.