Managed or unmanaged, your call
Summit offers two models of backup service depending on how much you want to hand off.
Managed Backup
We manage it for you
Summit handles all backup and recovery operations for you: scheduling, monitoring, storage, and execution. Your team stays focused on the business.
Unmanaged Backup
You keep control
For existing Veeam Cloud Connect users who want Summit as their secure off-site cloud storage target while handling recovery operations themselves.
Optional add-ons
Extend your backup service with additional layers of protection and compliance.
Get reliable backups for the data your business depends on
Backups don’t guarantee recoveries, but we do.
Back up your data as often as you need and set strict recovery point objectives (RPOs) on an app-by-app basis.
Give each data set its own backup policy and schedule through tiered backup policies.
Copy backups to a secondary storage location or across clouds for boosted resilience.
Recover data anywhere, including its original location or somewhere else entirely.
All backups and restores can meet your unique compliance and governance requirements.
24/7 backup and recovery support from on-site resiliency experts via Slack, email, phone, and the customer portal.
Save money on licensing and infrastructure costs.
Continuous replication avoids the data loss risks of traditional, snapshot-based recoveries.
Meet all compliance requirements, including HIPAA, PCI DSS, GDPR, and more.
Why backup fails without expert management
Traditional backup solutions can’t keep pace with today’s threats, data volumes, or compliance demands. Here’s where it breaks down.
Ransomware Doesn’t Negotiate
A single attack can encrypt everything, including your backups, if they’re not immutable and properly isolated.
Your IT Team Has Other Jobs
In-house teams rarely have the time or expertise to manage backups properly. Gaps go unnoticed until recovery day.
Compliance Doesn’t Wait
HIPAA, GDPR, and PCI DSS all demand auditable, documented backup processes, and auditors don’t accept “we think it’s fine.”
Data Growth Overwhelms Legacy Systems
Old backup infrastructure wasn’t built for today’s data volumes. As you scale, backup windows stretch and restores slow.
Downtime Is Brutally Expensive
Every minute systems are offline costs revenue, productivity, and customer trust. Slow restores compound every second.
Manual Workflows Break Under Pressure
Human-driven backup processes mean missed jobs, outdated runbooks, and a recovery plan nobody has tested.
Full-stack backup management, built for recovery
Backups don’t guarantee recoveries, but Summit does. Every tier includes the full operational layer, beyond the software itself.
Where managed backup fits
From minute-zero recovery to everyday workload protection, Summit covers the full range.
Managed Backup Datasheet
Backups don’t guarantee recoveries, but we do
See exactly what Summit manages, how rapid recovery works, and what fully managed backup should look like.
What sets Summit apart
Managed backup from Summit combines infrastructure, expertise, and accountability under one roof.
24/7 Expert Support
Real Summit engineers on call around the clock for troubleshooting, optimization, and recoveries, beyond a ticket queue.
Global Data Centers
22 data centers across 6 continents. Keep your backups geographically close for compliance requirements and fast restores.
Security and Compliance
Meets GDPR, HIPAA, and PCI DSS. Immutable storage, MFA, and end-to-end encryption come standard.
Proven Reliability
100% uptime SLAs on power and network infrastructure. Your backup data lives in carrier-grade facilities built for durability.
Predictable Monthly Cost
Steady, predictable pricing that scales with your data, with no CapEx or hardware refreshes.
Customizable Solutions
Add-ons and tiers built to fit your exact business needs, from ransomware protection to long-term archival and DRaaS.
Summit’s approach to availability goes beyond backup, leveraging intelligent approaches to data management and the managed service expertise needed to make hyper-availability a reality.
Common Questions
Everything you need to know before handing off your backups.
Summit manages the entire backup operation: scheduling, storage, monitoring, alerting, and recovery execution. You retain ownership of your data and recovery objectives. If something goes wrong, our engineers handle the restore. You focus on your business.
Recovery time depends on the scope and tier. Granular restores (individual files, folders, or database records) can be completed in minutes. Full system restores are typically measured in minutes to hours, not days. We’ll establish your recovery time objectives during onboarding.
Yes. Immutable backup storage is available across tiers, meaning backup data cannot be modified or deleted by ransomware even if attackers reach your environment. The Advanced Ransomware Protection add-on adds AI-driven anomaly detection for an additional layer of defense.
Summit’s managed backup covers physical servers, virtual machines, cloud workloads, and SaaS applications. App-aware backup is available for Tier-1 systems including ERP platforms, databases, and other transactional applications. If you have a specific platform in mind, let us know and we’ll confirm support.
Yes. Summit’s backup infrastructure is built to support HIPAA, GDPR, and PCI DSS requirements. We provide detailed audit trails, customizable retention policies, and, on Enterprise plans, custom compliance reports tailored to your regulatory environment.
Pricing is based on your data volume and chosen tier. You get a predictable monthly cost with no egress fees. Contact our team for a custom quote scoped to your environment.
Ready to hand off your backups?
Tell us about your environment and we’ll put together a plan.